Frequently Asked Questions

Using Yourmuze.FM is very simple:

• Listen using our Yourmuze.FM web player
• Search our data base here
• If you want to listen mobile you have to create create an account. (some mobile devices also support the Yourmuze.FM web player)
• Add your favorite radio stations to our database and to your "My Stations" profile.
• Browse to m.yourmuze.fm on your mobile phone, log in & listen to your favorite stations.

Using Yourmuze.FM is very simple:

• If you want to listen mobile you have to create an account.
• Add your favorite radio stations to our database and to your "My Stations" profile.
• Browse to m.yourmuze.fm on your mobile phone, log in & listen to your favorite stations.
• BTW many new high end devices also support listening using the Yourmuze web player. In these cases it not necessary to create an account. However by creating your own account you can change the bit rate settings and create a list of your favorite stations.

To listen on your phone mobile you need to go to the mobile site: m.yourmuze.fm. You cannot listen from the PC site (www.yourmuze.fm) on your phone. With some mobile phones you can use our web player.

Go to "My Stations" in the menu, pick the radio station you want to add and click 'add'. Or add a new station by clicking 'add a new station'.

Yes, you can change the bitrate (the data stream quality) via Account settings / edit / Stream settings. Here you can change your preferred audio quality setting. The default is '24 kbps, stereo'. Higher bitrates improve audio quality, lower bitrates improve stream stability. Not all phones support 'parametric stereo'. Please note that the setting you select only controls the quality between Yourmuze.FM and your phone. If the source stream is poor quality, it will not be improved by selecting a higher bitrate.

Radio stations sometimes change the URL (web address) of their streams; they may also stop broadcasting. To avoid the station database being polluted with broken stream links, the Yourmuze system regularly checks all station links. Streams that are unavailable for a period of time are removed from the database (and your 'My Stations' list). If this has happened to you, you could try finding the correct source address from the station's website and resubmitting this to Yourmuze using add a new station.

You are probably browsing the PC version of the site on your phone. The site you should surf to on your phone is: m.yourmuze.fm.

If you've forgotten your password you can reset it here request new password. If you can't remember your username you can still request a new password providing that you enter the email address that you gave when you first registered.

The quality of the source stream determines the sound quality. Garbage in is garbage out.

You can search for stations by name or select the genres you are interested in. When searching, 'genre' is optional. If you have found your favorite station you can listen it using our web player or add it to your "My Stations" profile. When you have saved at least one station in your "My Stations" list, surf to m.yourmuze.fm on your phone, log in and start listening!

Go to here and follow the instructions.

If you want to add an internet radio station to the Yourmuze.FM database, you will need the direct URL (internet address) of the stream. Unfortunately, a lot of stations hide that direct address from their website visitors, for example by embedding a player in their website. If you need assistance in extracting stream URL's from a website or your media player, please take a look at the instructions on the "add station" page itself. And of course, you can always ask for help in the forum!

The address you have entered is invalid or is in a format that is not supported by Yourmuze. There are a number of things you can try:

• use 'URL Snooper' to locate the correct stream address (see instructions in the add a new station page)
• try replacing 'http' with 'mms' or vice versa

Yes, you can. But be aware of the fact that anyone else will be able to see your station and listen to it through Yourmuze.FM.

For licensing reasons, Clear Channel blocks IP addresses outside the USA from listening to their streams. Since Yourmuze's servers are located in the Netherlands, it's not possible to listen to these stations through Yourmuze - even if you are based in the US. Certain stations owned by CBS, AOL and Yahoo are also blocked for the same reason.

Radio stations sometimes change the URL (web address) of their streams; they may also stop broadcasting. To avoid the station database being polluted with broken stream links, the Yourmuze system regularly checks all station links. Streams that are unavailable for a period of time are removed from the database (and your 'My Stations' list). If this has happened to you, you could try finding the correct source address from the station's website and resubmitting this to Yourmuze using add a new station.

It is not necessary to subscribe. You can listen to all the station in the database. If you want to create your own "My Station" profile you need to register. Registration is also needed when using the mobile site m.yourmuze.fm. You can sign-up for free here: Register

Yes, the service is free. But beware of the fact that your mobile operator might charge you for the data you download, if you don't have an "unlimited download" or "flat fee" account.

No additional software is required. There is however an Android App available.

Almost every modern phone with internet and multimedia capabilities should be able to receive radio through Yourmuze.FM. What you basically need is a phone that supports 3GPP/3GPP2-streaming and understands the aacPlus-codec. This includes popular phones from manufacturers like BlackBerry, Nokia, Sony Ericsson, Samsung, Motorola, etc. Apple's (non-3GPP-compatible) iPhone is also supported. Please note that earlier versions of the BlackBerry operating system (before OS version 4.3) did not support streaming. If you have OS before 4.3 you should be able to upgrade your OS from your phone provider. Windows Mobile does not natively support 3GPP streaming. This means that Yourmuze.FM won't work on these phones, except for the few models where the manufacturer installed a 3GPP compatible player, like HTC does on their more recent phones.

Yes, as long you have internet access.

Yes, we provide a full range of professional streaming services for anyone wishing to broadcast audio over the web. Prices start at just 10 US$ per month. For more information, please visit www.yourmuze.com.

Yes. In March 2010 Moodio became Yourmuze.FM. This reflects the brand name of our sister service Yourmuze.COM, which offers professional streaming to broadcasters. Apart from the new name and styling, everything remains exactly the same: your existing account details and all other content like your saved stations, forum messages, etc, are unchanged. We will continue to improve and extend the Yourmuze.FM service and of course it remains a free service!

Please ask your question in our forum.